Host Training: Salon Host Survival Guide – What Can We Learn from Moderating User Research Sessions and Apply It to Our Salons?
In this special host training session with Olena Bulygina, we will discuss potentially "tricky", challenging or unpredictable situations that can arise during one's salon — and together crack them through possible steps and approaches for resolution. As hosts, we bring our hearts, minds and imperfections, and this is what makes us different and, well, us.…